Know What to Look For in an Insurance Agency

Today’s high-tech, fast-paced world presents many options for buying insurance. Where do you start? How do you know you are receiving the best value? Local insurance agents can help customers as experienced advisors, according to a 2013 study by multinational management consulting firm McKinsey & Co. The most successful agents deliver tailored, relevant expertise, and in today’s world, McKinsey said, “scale and operational efficiency” and “deep product expertise“ are critical.

Online research, for example, is a great resource for comparison pricing and evaluating options. But when faced with a variety of carriers and a range of coverage, it’s good to have someone in your corner to review your needs and clarify policy details.

Local Presence. Insurance is a very regional business. Why call a 1-800 phone number to deal with people you don’t know? A locally based independent agent is in a great positon to understand what you need. Each customer has a particular combination of risks, assets and budget concerns that define what works best. The Jones & Wenner Insurance Agency has been serving Fairlawn and surrounding areas for over 40 years. We know this area well.

Experience. Buying insurance is not like grabbing something at the grocery store. Rather than shopping one product at a time, look at the whole picture. Where are your biggest risks? What is the replacement value on your home? What demographics affect your household’s auto coverage? What special assets do you have? Unique liabilities? For a complete, useful and cost-effective package, choose someone who knows what suits your way of life.

A Range of Companies. There are two kinds of insurance agents. “Captive” agents represent one  company and are restricted in what they can offer. Independent agents (like Jones & Wenner) bring you products from many companies. Local independent agents can serve you well because they review multiple policy and pricing options, finding your best combination.

Technological Expertise. McKinsey said the best agencies use agency technology to be productive and serve customers better. At Jones & Wenner, we use sophisticated technology chosen and refined to be secure, quick and thorough. This makes interaction with clients seamless, improving interaction and quote turnaround time. Our agents can focus less on administrative paperwork, and more on you.

Local, independent, experienced: your best value.